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Refund Policy


All customized items are non-returnable and non-refundable.

But they fit for a RE-MAKE request if;

  1. the item has been delivered broken
  2. the item doesn’t match your request "Color - size - customized text"

To request remake of an item, please send an email to
Make sure to include the reason for your request, your order number and the email associated with the order.